What do CERT teams do in an emergency?

Under the direction of local emergency responders, CERT teams help provide critical support by giving immediate assistance to victims, providing damage assessment information, and organizing other volunteers at a disaster site.  Volunteers trained in CERT also perform duties such as shelter support, crowd control, and evacuation.  The role of a CERT volunteer is to help others until trained emergency personnel respond.

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1. What is CERT?
2. What do CERT teams do in an emergency?
3. How does CERT help the community?
4. What are the benefits of CERT training?
5. Who should take CERT training?